Workium
Fees & Payments

Payment Methods and Refund Policy

2 min read

Accepted payment methods, payment schedule, and detailed refund policy for Workium services.

Payments and Refund Policy

Payment Schedule

Workium uses a milestone-based payment structure designed to align payments with progress on your application:

1Advance Payment: Required to begin processing. This is the initial payment that locks in your package and activates your dashboard. The advance amount varies by package and is clearly shown before you commit.
2Milestone Payments: Additional payments at agreed stages such as job match confirmation, work permit submission, or visa application stage.
3Post-Payment Balance: Final balance due upon completion of specific milestones as outlined in your package terms.

Accepted Payment Methods

Credit cards (Visa, Mastercard, American Express)
Debit cards
Bank transfer (for larger amounts)
Stripe secure payment portal

All payments are processed through Stripe, a PCI-compliant payment processor. Your financial data is encrypted and never stored on our servers.

After Payment

Your country and package selection is permanently locked
Your personalised dashboard activates
Dedicated caseworker assigned within 1-2 business days
Document checklist becomes available in My Dossier
Milestone tracker is set up by the admin team
Job matching begins

Refund Policy

Workium does not offer automatic or guaranteed refunds. Once payment is made and processing begins, significant resources (staff time, employer outreach, legal review) are immediately allocated to your application.

Refund requests are reviewed on a case-by-case basis considering:

How far your application has progressed
What services have already been delivered
The reason for the refund request
Time elapsed since payment

To request a refund:

1Email payments@workium.co.uk with the subject line Refund Request
2Include your full name, application reference, and payment details
3Explain the reason for your request
4Our team will review and respond within 5-7 business days

IMPORTANT: You cannot change your destination country after payment. The selection is locked once payment is processed. If you need to change countries, you must contact our support team to discuss options.

Payment Queries: payments@workium.co.uk

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