Terms and Conditions

These Terms of Use (the “Business Terms”) are a binding legal agreement between you, the company you represent (“Customer”, “you”) and Workium Ltd, a company incorporated in England & Wales (registered number 14734379) with registered office at International House, 36-38 Cornhill, London, EC3V 3NG (“Workium”, “we”, “us”).

By clicking “I Accept” or by creating, accessing or using a Workium for Business workspace you confirm that (a) you are at least 18 years old, (b) you have authority to bind the Customer to these Business Terms, and (c) you have read and agree to these Business Terms together with our general Terms and Conditions and Privacy Policy.

If you do not agree, you must not use the Services and you should click “I Decline”.

• Services — the Workium for Business platform and any modules you have enabled (Global Mobility, Company Formation, Alumni Job Placement) plus any related professional, advisory or facilitation services delivered through the platform.
• Workspace — the dedicated tenant created for the Customer when its first user signs up.
• Authorised User — a person whose email has been added to the Workspace by the Customer (e.g. employees, contractors).
• Customer Data — all data, files, documents, and content uploaded to or generated through the Services by Customer or Authorised Users (including data about the Customer's employees, candidates, alumni or applicants).
• Subscription Fee — the recurring fee payable for access to a service module.
• Professional Fees — one-off or per-case fees for facilitated services such as visa applications, company formations, or alumni placements.

The Workium for Business platform is intended for legitimate businesses and registered organisations.

• You must register using a corporate email address. Personal email domains (Gmail, Yahoo, Outlook.com, iCloud, Proton, etc.) are not accepted, except for Company Formation customers who do not yet have a registered company email.
• You must provide accurate and complete information during signup and keep it up to date.
• You are responsible for safeguarding the credentials of your account and of every Authorised User you invite. Workium is not liable for losses arising from credentials being shared, leaked or compromised.
• Workium reserves the right to verify business identity (Companies House, KYB checks) and to refuse or terminate access where eligibility cannot be confirmed.

The Customer designates an Owner at signup, who has full administrative control of the Workspace. Owners may invite additional users at three access levels: Owner, Admin or Member. Each level's permissions are described inside the product. The Customer is responsible for managing access to its Workspace, including:

• Promptly revoking access of any user who leaves the organisation or no longer requires it.
• Ensuring every Authorised User agrees to and complies with these Business Terms.
• All acts and omissions of Authorised Users are deemed to be acts and omissions of the Customer.

Workium for Business is offered as three single-service workspaces. Customers can subscribe to one or more:

• Global Mobility — sponsor licence applications, Certificate of Sponsorship workflows, visa eligibility assessments, salary-threshold checks, renewal scheduling and document compliance for cross-border employment.
• Company Formation — incorporation of LTD/PLC/LLP entities, KYC, registered office, bank-account introductions and ongoing compliance add-ons.
• Alumni Job Placement — caseworker-driven evaluation, CV preparation, employer matching and placement of tech graduates into UK Skilled Worker or Germany EU Blue Card roles.

Workium is a technology platform and facilitator. We are not a law firm, accountancy firm, immigration adviser, recruitment agency or financial institution. Where regulated advice is required, we will introduce you to appropriately licensed third-party professionals. The terms of any engagement with such professionals are between you and them.

• Subscription Fees and Professional Fees are quoted in EUR or GBP and are exclusive of any applicable taxes (VAT, sales tax, withholding tax) which the Customer must pay in addition.
• Payments may be processed via Stripe (no surcharge) or Paystack (a 4% processing surcharge is added at checkout to cover NGN settlement and FX). Payment-method choice is at the Customer's discretion.
• Subscriptions auto-renew at the end of each billing cycle unless cancelled at least 7 days before renewal via Account Settings or by writing to billing@workium.co.uk.
• One-off Professional Fees (e.g. placement fees) are non-refundable once the underlying milestone (e.g. an offer letter has been issued, a visa has been lodged, a company has been incorporated) has been reached. Pre-milestone refunds are at Workium's discretion and may be net of unrecoverable third-party costs.
• Late payment may result in suspension of access. Workium may charge interest at 4% above the Bank of England base rate on overdue invoices.

The Customer and its Authorised Users will NOT:

• Upload data the Customer is not lawfully entitled to share with Workium, including data the Customer's candidates, employees or alumni have not consented to.
• Submit fraudulent, materially misleading or fabricated information for visa, sponsor licence, KYC, company formation or placement workflows.
• Use the Services to harass, defame, threaten or discriminate against any individual.
• Reverse-engineer, scrape, decompile or attempt to derive source code from the Services.
• Use the Services to compete directly with Workium, build a competing product, or resell the Services without our prior written consent.
• Use automated agents (bots, scripts) to interact with the Services in a way that imposes a disproportionate load on our infrastructure.
• Bypass or attempt to bypass technical access-control mechanisms, rate-limits or service-entitlement gating.

Breach of this clause may result in immediate suspension and / or termination without refund.

Workium acts as a processor of Customer Data; the Customer is the controller. Each party will comply with applicable data protection legislation including the UK GDPR, EU GDPR and the Data Protection Act 2018.

• The Customer warrants that it has a lawful basis (e.g. consent, contract, legitimate interest) to share Customer Data with Workium and to process it for the purposes of using the Services.
• Workium will only process Customer Data on the Customer's documented instructions, will keep it confidential, and will return or delete it on request after the Services end (subject to legal retention obligations of up to 7 years for tax, anti-money-laundering and immigration audit purposes).
• Workium uses appropriate technical and organisational measures (encryption in transit, access controls, segregated tenants) to protect Customer Data.
• Workium may transfer Customer Data to sub-processors (such as cloud hosting, payment, identity verification, and email delivery providers). A current list is available on request and is materially equivalent to that disclosed in our Privacy Policy.
• The Customer will inform its data subjects (employees, candidates, alumni) of the processing and where required obtain their consent.

Workium will notify the Customer without undue delay (and within 72 hours where feasible) of any Personal Data Breach affecting Customer Data.

Each party agrees to keep the other's Confidential Information confidential and to use it only for the purposes of performing or receiving the Services. This obligation survives termination for 5 years (or indefinitely for personal data and trade secrets). Confidential Information excludes information that is publicly available, independently developed, or required to be disclosed by law.

• Workium owns all intellectual property in the Services, including the platform, source code, trademarks, designs, AI prompts and case-pipeline templates. The Customer is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for its internal business purposes during the subscription term.
• The Customer retains all rights in Customer Data. The Customer grants Workium a limited licence to host, copy, transmit and display Customer Data only as necessary to deliver the Services.
• Aggregated, fully anonymised statistics derived from Customer Data may be used by Workium to improve the Services. No personally identifiable, candidate-specific or trade-secret information will be used for this purpose.

Workium targets a monthly uptime of 99.5% calculated outside of scheduled maintenance windows. We do not guarantee that the Services will be uninterrupted, error-free, or secure beyond the standards of the wider commercial SaaS industry. Critical incidents are announced via email and an in-product banner.

• Provide accurate, complete and up-to-date information for every workflow (visa applications, formations, placements). Workium is not responsible for outcomes that result from inaccurate Customer-supplied data.
• Respond to caseworker requests, document checklists and government/employer queries in a timely manner. Delays caused by the Customer may incur additional fees.
• Maintain and properly use the access controls available in the Workspace (Owner / Admin / Member roles, password rotation, prompt revocation of departed staff).

• Either party may terminate the Services at the end of any billing cycle on 30 days' written notice.
• Workium may suspend or terminate immediately on notice if the Customer materially breaches these Business Terms (including non-payment after 14 days' reminder, breach of clause 7 Acceptable Use, or insolvency events) and the breach has not been cured within 7 days where capable of cure.
• On termination, the Customer's right to access the Services ends, but the Customer may export Customer Data for up to 30 days after the termination date by writing to support@workium.co.uk.
• Clauses that by their nature should survive termination (e.g. confidentiality, fees due, liability, indemnities, governing law) will survive.

SUBJECT TO THE FOLLOWING, AND EXCEPT FOR LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER ENGLISH LAW (DEATH, PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR FRAUDULENT MISREPRESENTATION):

• Neither party will be liable for any indirect, special, incidental, consequential or punitive damages, lost profits, lost revenue, lost data or business interruption.
• Each party's total aggregate liability arising out of or in connection with these Business Terms in any 12-month period is capped at the total fees paid by the Customer to Workium in that period.
• Workium is not liable for the outcome of any visa, sponsor-licence, formation, employment, or hiring decision taken by a third party (UK Home Office, UKVI, Companies House, German Foreigners' Office, employer, regulator, etc.). Such decisions remain at the sole discretion of those bodies.

The Customer will defend, indemnify and hold harmless Workium and its directors, employees and contractors from any third-party claim, loss or damage (including reasonable legal fees) arising out of (a) the Customer's breach of clause 7 Acceptable Use or clause 8 Data Protection, (b) the Customer's submission of inaccurate or fraudulent information to government or third-party bodies via the Services, or (c) any Authorised User exceeding their access level or sharing credentials.

We may update these Business Terms from time to time. Material changes will be notified to the Customer's Owner email at least 14 days before they take effect, and we will require the Customer to re-accept the new version on their next sign-in. Continued use of the Services after a new version takes effect constitutes acceptance.

These Business Terms, and any dispute or claim arising out of or in connection with them, their subject matter or formation, are governed by the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales, save that Workium may bring proceedings to enforce its intellectual property rights in any jurisdiction.

Before commencing court proceedings, the parties will use reasonable endeavours to resolve any dispute through good-faith discussion within 30 days of written notice.

• Entire agreement. These Business Terms (together with the documents they reference) constitute the entire agreement between the parties for the Services and supersede any prior agreements.
• Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
• Assignment. The Customer may not assign these Business Terms without our consent. Workium may assign to a successor in connection with a merger, sale or reorganisation.
• No partnership. Nothing in these Business Terms creates a partnership, joint venture or agency relationship.
• Notices. Notices to Workium must be sent to legal@workium.co.uk; notices to the Customer will be sent to the Owner email on file.

Workium Ltd
International House, 36-38 Cornhill
London EC3V 3NG, United Kingdom

Support: support@workium.co.uk
Billing: billing@workium.co.uk
Legal & Privacy: legal@workium.co.uk